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Refund Policy

Last updated: May 24, 2026

14-day money-back guarantee

If you're not happy with Postnera for any reason, email us within 14 days of your initial purchase and we'll refund you in full — no questions asked.

Monthly subscriptions

You can cancel your subscription at any time from Settings → Account or by emailing support. Cancellation takes effect at the end of the current billing period. We do not pro-rate refunds for partially used months after the 14-day window.

Founder's Lifetime Deal

The one-time Founder's deal is covered by the same 14-day money-back guarantee. After 14 days, lifetime purchases are final.

Free tier

The Free plan is, of course, free. No refunds apply.

How to request a refund

Email support@postnera.com from the address linked to your Postnera account. We process refunds within 5 business days back to your original payment method.

Chargebacks

Please contact us before opening a chargeback — we'll almost always resolve it faster than your bank.